> For the complete documentation index, see [llms.txt](https://participanthelp.dscout.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://participanthelp.dscout.com/diary-studies/diary-troubleshooting.md).

# Diary troubleshooting

Troubleshoot common issues in desktop Diary studies.

Use this section for magic link problems, upload issues, camera and microphone setup, and closed mission questions.

### Explore this section

* [Magic link issues in desktop Diary activities](/diary-studies/diary-troubleshooting/magic-link-issues-in-desktop-diary-activities.md) — fix expired links, missing emails, and sign-in issues.
* [Accessing closed missions](/diary-studies/diary-troubleshooting/accessing-closed-missions.md) — find old missions and understand what closed status means.
* [General troubleshooting for desktop Diary Express missions](/diary-studies/diary-troubleshooting/general-troubleshooting-for-desktop-diary-express-missions.md) — start here for browser, extension, permissions, and upload checks.
* [Upload issues and troubleshooting steps for desktop Diary activities](/diary-studies/diary-troubleshooting/upload-issues-and-troubleshooting-steps-for-desktop-diary-activities.md) — fix stuck uploads, missing media, and failed submissions.
* [Camera and microphone issues in desktop Diary activities](/diary-studies/diary-troubleshooting/camera-and-microphone-issues-in-desktop-diary-activities.md) — check hardware and browser-level issues.
* [Troubleshooting camera and microphone permissions for desktop Diary activities](/diary-studies/diary-troubleshooting/troubleshooting-camera-and-microphone-permissions-for-desktop-diary-activities.md) — fix permission settings on Mac, PC, Chrome, or Edge.

### Start with these

If you're not sure where to begin, read these first:

1. [General troubleshooting for desktop Diary Express missions](/diary-studies/diary-troubleshooting/general-troubleshooting-for-desktop-diary-express-missions.md)
2. [Upload issues and troubleshooting steps for desktop Diary activities](/diary-studies/diary-troubleshooting/upload-issues-and-troubleshooting-steps-for-desktop-diary-activities.md)
3. [Troubleshooting camera and microphone permissions for desktop Diary activities](/diary-studies/diary-troubleshooting/troubleshooting-camera-and-microphone-permissions-for-desktop-diary-activities.md)


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