How to grant camera and microphone permissions for desktop Diary activities

When you start a desktop activity of a Diary mission, Dscout will run you through your web setup, which includes granting camera and microphone permissions. Check out the steps below:

1. To start a desktop activity of a Diary mission, you’ll email yourself a magic link from the Dscout mobile app. You’ll receive this email from [e-mail] with Your magic link for Activity ‘...’ of the ‘...’ Diary mission in the subject.
2. Access this email and open the magic link in Chrome or Edge. The magic link expires in 24 hours and can only be used once. If you are having issues with receiving the magic link, please double check your email address in your Dscout profile on the mobile app for any typos or spelling errors.
3. The magic link automatically authenticates you, so you won’t need to sign in again on desktop. If you see a message that your magic link has expired, you’ll need to navigate to the mission in the Dscout mobile app and send yourself a new magic link.
4. If you do not yet have the Dscout browser extension installed, you will be prompted to install the extension.
5. Once the extension is installed, click the Next button on the bottom of your screen to continue.
6. A dialogue box will automatically pop up asking you to give the Dscout browser extension permission to use your Microphone and Camera. Click Allow. If the permission request dialog box does not automatically appear, you can read more about troubleshooting Chrome browser permissions issues here.

   
7. On the bottom of your screen, click the Complete Setup button to proceed to your mission.

Note: We can only request browser-level permissions during extension installation. If you still have trouble capturing videos, photos, or screen recordings after these steps, you may also need to grant operating system-level permissions to Chrome or Edge. Read more about troubleshooting permissions issues.