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Signing into Dscout with a magic link

Dscout supports a passwordless sign in experience for all research participants—regardless of whether you're logging in via the mobile app or via web—using a feature called magic links.

When you request a sign in magic link, you'll be sent a link to your email inbox; simply tap the link, and you will automatically be brought to Dscout and signed in. No additional steps necessary!

Note: You can only sign in with a magic link if you previously signed up for an account or tapped to sign up for a mission from a link sent by your project leader.

Here are step-by-step instructions for signing into the app using a magic link:

1. Open the Dscout app, or navigate to https://app.dscout.com/scouts/sign_in to log into Dscout via web.

2. Below where it says "Sign in," enter the email address you previously signed up for Dscout or a mission with, then tap "Send magic link."

Note: You won’t receive a magic link unless you enter the same email address you used to sign up. If your link does not arrive, make sure you entered the correct address.

3. Locate the magic link in your email inbox. The subject line will be "[Dscout] Sign into your Dscout account" and the sender will be accounts@dscout.com.

4. Tap the "Log into Dscout" button in your email.

Note: Magic links expire after 24 hours, or immediately after you request a new one. Only your most recent magic link works. If you try to use an expired link, we automatically email you a new one.

  • If you've tapped the log in button on your mobile device and you have the Dscout app installed: you will automatically be brought to the Dscout app and be logged in.

  • If you've tapped the log in button on your mobile device and do not have the app installed: you will be automatically logged in and routed to app.dscout.com via a mobile web browser. Note that it is not possible to complete missions via a mobile web browser at this time.

  • If you've tapped the log in button on a computer: you will be automatically logged in and routed to app.dscout.com via a desktop web browser.

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